Terms and Conditions

Effective Date: 08-09-2025
Website: https://kaenchi.store/
Our store is hosted on WordPress Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

The terms and conditions are governed by the provisions of Indian laws, including, but not limited to the Indian Contract Act, 1872; the Information Technology Act, 2000; the rules, regulations, guidelines and clarifications framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”) and; the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IG Rules”).   C

We request you to read through the terms and conditions carefully. These constitute a legal agreement that you will enter into, and shall apply to any interactions or purchases made through this website, hence, affecting your rights.

Welcome to Kaenchi. By accessing or using our website https://kaenchi.store/ and placing an order with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General

These Terms and Conditions govern your use of the Kaenchi website and the purchase of products online.
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under Indian law.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). The use of any robot, spider, or other automatic device or software in connection with the services is strictly prohibited. You must not transmit any worms or viruses or any code of a destructive nature.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

You further agree that purchases made on our website would be considered as sales made for the purpose of end consumption. Users must not use products purchased on the Platform for any commercial, promotional, resale or further distribution purposes.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

2. Product or Services Information

• All products listed on our website are subject to availability.

• We make every effort to display accurate product descriptions, images, and prices, but we do not guarantee they are 100% accurate at all times.

• We are devoted to displaying our products or Services as accurately as possible (the colours and images of our products that appear on our site). We are not responsible or take guarantee of the display of your chosen device to visit our site. It is understood that there may be a slight variation in the colour of the product from what is shown in the images and CDC is not responsible for the same.

  We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

  We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We maintain the right to cancel any orders placed by a human challenge

  Prices for products listed on our site are subject to change without notice.

  We reserve the right at any given time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3. Orders

• By placing an order, you offer to purchase a product subject to these Terms and Conditions.

• Once your order is placed, you will receive an order confirmation via email or SMS.

• Acceptance of your order is subject to availability and our discretion.

• We reserve the right to cancel orders due to technical errors, stock unavailability, or incorrect pricing.

4. Payment

• Payments can be made via authorised payment gateways (e.g., Razorpay, Paytm etc).

• You agree to provide accurate billing information and authorise Kaenchi to charge your payment method.

• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may be applicable on orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can further process your transactions and contact you if/when needed.

  For more detail, please review our Return Policy.

5. Third Party Tools and Links

We may provide you with access to third-party tools over which we neither monitor nor have any control or input in

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

The usage of any/all optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

Certain parts of the content, products and services available via our Service may include materials derived from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with or directly linked to us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of the third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. We request our users to carefully review the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party and we are not responsible nor shall we act as mediators for any of the above-mentioned causes.

6.  User Comments, Feedback and Other Submissions

If at any point, at our request, you send specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use these comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, derogatory, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You hereby agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or another personal or proprietary right. You further agree that your comments will not contain derogatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related (third-party) website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

7. Shipping, Returns & Exchanges

• Returns or exchanges are accepted within 7 days of delivery for unused, unwashed items in original condition with tags intact.

• We currently ship only within India.

• Standard delivery time is 5–7 business days from the date of dispatch.

• Shipping charges apply as specified at checkout unless free shipping applies.

• Risk of loss passes to you upon delivery.

• Customized products and final sale items are non-returnable and non-exchangeable.

• Return shipping charges are the responsibility of the customer unless due to our error.

• Contact support at thekaenchi@gmail.com to initiate a return.

8. Cancellation Policy

• You may cancel your order within 24 hours of placing it, provided it has not been dispatched.

• After dispatch, cancellation is not possible. In such cases, a return may be initiated as per our return policy.

9. Intellectual Property

• All content on this website, including images, text, logos, and designs, are the intellectual property of Kaenchi.

• No part of the site may be copied, distributed, or reproduced without prior written permission.

10. User Conduct

When using Kaenchi’s services, you agree not to:

• Use the site for unlawful or fraudulent purposes.

• Violate any applicable laws or regulations.

• Attempt to interfere with website functionality or security.

11. Limitation of Liability

• Kaenchi is not liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased.

• Our liability for defective products is limited to replacement or refund as per the Return & Refund Policy.

12. Privacy

Your use of Kaenchi is also governed by our Privacy Policy, which you must read carefully.

13. Amendments to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time without prior notice.
The latest version is always available at https://kaenchi.store/terms-and-conditions.
By continuing to use our services, you accept the updated Terms.

14.Errors, Inaccuracies,  Omissions and Prohibited  Uses 

There might be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any/all errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are under no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 
In addition to the aforementioned prohibitions in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any acts deemed unlawful by the state; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, bully, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, age, religion, ethnicity, race, disability, or national origin; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of other users on the site; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. Violation of any of the said rules and regulations shall lead to terminate your use of the Service or any related website and we are under no obligation to inform you about the same.

15.Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in India.